Do you bill insurance?
We bill insurance on your behalf with payment due according to the provider contract. We cannot provide information about individual policy benefits. We are contracted with several insurance carriers, but may not be contracted with your individual plan or group. You will need to contact your carrier directly to determine if we are contracted with them and that our facility is on your Preferred Provider network. Insurance claims are submitted with the understanding that you are responsible for any non-covered services, copayments, and deductibles.
A current insurance card must be presented prior to services being rendered. Any office visit or surgical copay is due at the time of service.
Will my insurance cover cosmetic procedures?
Cosmetic procedures are not covered by insurance plans. Please be prepared to pay without insurance at the time of service. Deschutes Dermatology Center will never bill insurance for any cosmetic procedure or skin care product.
Do you accept CareCredit?
We are pleased to offer our patients the CareCredit card for surgical dermatology procedures. CareCredit lets you begin your treatments immediately, and then pay for it over time with convenient monthly payments that fit into your budget. This ensures that you don’t have to save up for years to finally get the treatments you need.
What is your late policy?
We have a 10-minute late policy at Deschutes Dermatology. If a patient is more than the allotted 10 minutes late, we reserve the right to shorten or reschedule the appointment, if needed, so as not to inconvenience other patients. There is a $25 fee for missed office visits without 24-hour notification.
How do I get my prescription refilled?
Please contact your pharmacy to request your prescription refill, even if the label on the medication container says there are no remaining refills. If our providers feel it is necessary or if you have not been seen within the last year, your pharmacy will be notified that you need to schedule a refill appointment.
To better serve our patients we are currently in the process of converting to an electronic medical record system. We are asking that all patients, both new and existing, update their paperwork to ensure that we have the most current and accurate data. You may either print and complete the Patient Packet at home to save time, or you can come in 15-20 minutes before your appointment to fill out the paperwork.
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